My order was damaged or incorrect. What do I do?
We guarantee any of our product made by us and sold through our online store to be free of defect. We would gladly accept any return or exchange request resulting from a defective item granted they respect the following conditions:
- The item must have been sold on our online store.
- The item shouldn't have been used in any way.
- The return or exchange request is made within 28 days of delivery.
- The return is made within 14 days of the return or exchange request.
If you have a return or exchange request resulting from a defective item, please reach out to our support team for more information on how to proceed.